Our Services

Valet Parking

Seminole Exchange's executive team continues to define the gold standard in grand openings and management of valet and transportation venues.

We staff, train and manage full-service valet operations for casinos, resorts, hotels, restaurants, hospitals and private events — from a single podium to multi-level garages moving thousands of vehicles a night.

Every attendant is background-screened, gaming-licensed where required, and trained on our hospitality standard before touching a guest vehicle.

• Grand-opening ramp-up teams
• Ticketless and SMS vehicle recall
• Garage keys, key tracking and audit trails
• Uniformed, licensed, insured attendants

Parking Facility Design & Development

Experts in designing both parking garages and traffic flow processes, our executives have advanced technological breakthroughs in the industry.

We consult on new-build garages and retrofits: stall geometry, ramp slope, sight lines, wayfinding, lighting levels and revenue-control placement that keeps vehicles moving instead of stacking.

Our team models peak-hour arrival curves before a single line is painted, so the finished facility performs on the busiest night of the year.

• Capacity and throughput modeling
• Wayfinding and signage programs
• Revenue control and gate placement
• ADA and life-safety compliance review

Traffic Management

We have designed, implemented and managed traffic control systems that redefine how on-site managers interact with the facility.

Porte-cochere congestion, shuttle staging, rideshare zones and event egress are all solvable with the right plan and the right people standing in the right place.

We build the traffic plan, obtain the approvals, deploy certified flaggers and directors, and report on dwell times afterward.

• Certified flaggers and traffic directors
• Rideshare and shuttle zone design
• Event ingress and egress plans
• Municipal permitting support

Limousine Operation

Chauffeured limousine service for VIP guests, high-limit players and executive transfers.

Licensed, uniformed chauffeurs and a well-kept fleet make every VIP arrival and airport transfer feel like part of your property.

• VIP and host-requested transfers
• Airport and private terminal runs
• Licensed, uniformed chauffeurs
• Dispatch and trip logging

Fleet Operations

Management of company vehicle fleets, from maintenance schedules to driver assignment.

We keep your property vehicles fueled, clean, maintained and accounted for, so they are ready whenever your team needs them.

• Preventive maintenance scheduling
• Fuel and mileage tracking
• Driver assignment and vetting
• Vehicle detailing

Shuttle Bus Operations

Scheduled and on-demand shuttle service connecting guests, employees and remote parking.

From employee lot loops to hotel-to-casino routes, we plan the schedule, staff the drivers and run the buses.

• Employee and remote-lot loops
• Hotel and airport routes
• CDL-licensed drivers
• Route and ridership reporting

Insurance

Comprehensive garage-keepers and liability coverage that protects your property and your guests.

Every operation we run is backed by full garage-keepers, liability and workers' compensation coverage, with your property named as additional insured.

• Garage-keepers liability
• General liability coverage
• Workers' compensation
• Claims handling and reporting

Human Resources

Recruiting, screening, training and payroll for every attendant, driver and supervisor.

We handle the hiring, background checks, gaming licensing, training and payroll, so your staff shows up ready and your team has one less thing to manage.

• Recruiting and background checks
• Gaming license support
• Hospitality training program
• Payroll and benefits